How to request deletion
You do not need to sign in to request deletion. Email hello@byhassa.com from an address where we can reach you, using the subject “Data deletion request — By Hassa”.
- Include the email associated with the service, if any, and the name or identifier of the connected profile, page, or channel.
- Specify whether you want data from a particular integration deleted or all information under our control removed.
- We may request reasonable proof of ownership or authorization before processing data linked to third parties. Never send your password or access tokens.
- We will acknowledge the handling of your request and inform you of the outcome or any legally required retention.
Disconnecting Facebook or Instagram
You can revoke a By Hassa integration using the app and integration settings in Facebook, Instagram, or the relevant Meta business environment. The exact location of these controls may vary.
Revoking access prevents further authorized requests through that integration, but may not delete content already stored by the service. To request its deletion, also follow the email procedure on this page.
What a request can cover
Where actually stored by the service, a request may cover connected-channel identifiers, authorization tokens, drafts, schedules, automation rules, execution records, and message or interaction data obtained with permission.
In some cases, we cannot delete content already published on a social network or information independently retained by that platform. That content must also be managed through the original platform.
Process and timing
We will handle requests without undue delay and within timelines required by applicable law. If ownership must be verified, a complex request investigated, or records kept for legal reasons, we will explain this in our response.
Contact information
For privacy or data deletion questions related to the automation service under By Hassa, use hello@byhassa.com.
Need assistance?
Our contact channel for privacy and service questions.